Laptops and Master Image Management

• Corporate-grade laptops chosen for their reliability and a premium user experience.

• Multifunction printer (copy–scan) or portable printer depending on mobility requirements.

• Cellular aircard for mobile Internet w/ digital booster for increased coverage and reliability.

• Related peripherals included (case, surge bar, mouse, etc.).

• Software licensing management.

• DataDrill works closely with its clients to create a new master image for field users.

• Once verified by the client and DataDrill, the laptop image is stored on an image server.

› This drastically increases deployment time as laptops can be imaged quickly.

› A single Master Image standardizes the operating environment and reduces the learning curve.

• Customizations and updates to the image are performed regularly, and as needed by the client.

• All support calls and equipment requests are entered into a real-time call-tracking program.

• Reports are generated to track KPI’s and trends.

• Reports can be generated from this software to show call trends.

Head Office:

Calgary, AB

4865 35A St SE
Calgary, Alberta T2B 3M7
Tel: 403-269-7500

Grande Prairie, AB
Fort McMurray, AB
Fort St John, BC
Weyburn, SK